Kenneth W. Minor, Sr., Owner KWM Gutterman, Joliet, Illinois
As the owner of a company the last thing I want to do is deal with a malfunctioning computer network. Not only does Computer Maintenance Service, Inc. allow me peace of mind on my network but has also designed and installed a state of the art camera surveillance system along with a new phone system. When I have a need or a concern I call CMS. With the implementation of the diverse applications, state of the art equipment I can view my company camera systems on my cell phone. If needed, I can work anywhere there is an internet connection. Not only do they fully support the hardware end they are knowledgeable and support software applications as well. I have worked with all the staff at CMS from the receptionist to the owner and they have always done a great job for KWM Gutterman.
Julie Walker, Office Manager Grove Dental, Bolingbrook, IL
When managing a large dental practice, the last thing I as an office manager want to worry about is my computer service. By relying on Computer Maintenance Service (CMS) I have been able to eliminate any concern in this area.
My working relationship with CMS goes back almost eight years. I have found without exception the technicians to be professional, knowledgeable and extremely polite and easy to work with. Responsiveness when technical difficulties do occur has been outstanding.
When building a new 12,500 square foot facility four years ago, I collaborated with CMS to design and implement my complete IT infrastructure. The end result was a clean, complete and very workable system that I am very pleased with to date.
I recommend using CMS without reservation!!
Jean Pitzo Owner
As the owner of ACE Metal Crafts Co., I need to rely on an IT company that meets our engineering department's high demand for speed and uptime. CMS's proactive approach, their knowledgeable staff, and quick response time keeps my company up and running 24/7, 365 days a year. For 10+ years they have done and continue to do a fantastic job for ACE. I would not hesitate to recommend CMS to anyone in need of a quality IT Support.
ACE Metal Crafts Co.
Mark Johnson, Owner Total Flooring, Inc.
As the Operations Manager/Owner of Total Flooring, Inc., I do not have the time for our computer network to malfunction. I have been working with Computer Maintenance Service, Inc. for over five years now. Requesting services is convenient as I get to speak to a live person as opposed to a recorded greeting and voice mail. My issues are handled immediately. Their professional and prompt service relieves me of any headaches caused by downtime. In using CMS as my personal IT Department I do not have to worry about my network.
Dr. Victoria Rinando 6th Sense Dental, Naples, FL
I have been using CMS for my dental practice since 2005. After having been burned by dishonest competitors, I finally feel I have found a company who takes care of all my IT needs with integrity. This in turn has not only saved me money over the long haul, but has helped me to focus on my practice knowing that all my records are safely protected. Kurt and his team are on top of all the privacy needs that come with HIPPA challenges. Their remote services allow them to immediately help me when necessary, as well as monitoring all my hardware. Even now, being across the country, they are able to take care of all my needs and are just a phone call away. I highly recommend CMS and cannot thank them enough for all that they have done to help me.
Donna O'Donnell Erickson Realty and Management, Inc.
On behalf of Erickson Realty and Management, Inc., I'd like to thank you once again for all the help and support you've given us over the years. I believe we've been with you since the late 90s and I don't see us changing anytime in the near future. Since our initial server, you've installed 2 replacements and both times the transition went seamlessly. You and your staff are always there when any issue arises and you help solve the problem immediately so we don't lose data or man hours. Your ability to access our network and workstations remotely is wonderful! In addition, our nevv installations (about 30 pc's so far) have been problem free; our email rarely has any issues; and your follow up in tracking our antivirus programs and scans are priceless!
Thanks again for all you do (and how well you do it!!). We're looking forward to working with you for years to come!
Duane C Hughes, President D.C. Hughes & Associates, Inc., Marco Island, Florida
I became a client of CMS about 9 years ago when the hard drive failed on my laptop. Since I had some very important data on that computer, I went to several repair outlets, in an effort to save the data. No luck, until I walked into CMS. I left my computer with CMS and they were able to copy everything on the faulty hard drive. Life Saver!
Since I travel much of the time, CMS set a secure VPN connection with my main computer. They addressed and overcame issues like automatic IP address changes and the system continues to run perfectly.
When traveling, it is an understatement to say, my computer is a must. Over the years, I had various problems and issues surfaced while “on the road”. Every time I had a problem, CMS understood the importance of correcting the issue and simply put, they were always there for me.
When I needed to replace my desktop, I asked them to build one for me and they did. I absolutely never regretted it.
When I moved my business to Florida, I kept my relationship with CMS and plan to do so as long as I can.
These people are sincere on every level and committed to their clients. My happy day was walking through their door, almost a decade ago!
Edward Jaquays, Owner The Law Offices of Edward R. Jaquays
We hired Computer Maintenance Service to maintain our computer needs for my office. They are always quick to respond and fix any issues we have. We are very pleased with this company and recommend them.
A little extra attention given to the technicians Alex and Kurt. Both are a pleasure to work with and have always been right on with their maintenance.
Thank you both so much for your continued work in keeping this office running.
Jim L. Stortzum Attorney at Law
I have worked with CMS as my computer consultant since 1994. It has been a good relationship.
CMS keeps my computers and programs running; they make suggestions about uses and equipment so that my office stays as current as one can in the fast-paced technological world. When it is an emergency, they get right on it. Alex does a great job for CMS. Best of all, neither Kurt nor Jeanne laugh when I ask those really dumb IT questions.